💌 Sharing important news about the season 2 🙂
Dear Charco Community Members,
We hope you have been keeping well.
We are pleased to provide you with some important updates regarding our forthcoming Season 2 launch.
Since Charco was created in 2019, your support has been crucial in developing the CUE1, our first device. Our initial aim was to make it available as soon as possible to improve people’s movement, confidence, and quality of life, and we had an incredible opportunity to learn about the range of benefits that the device could bring to people with different symptoms.
As of today, there are more than 3,200 people using the device day to day, and as we reflect on our progress, we feel honoured to begin Season 2 and make the CUE1+ available from the 17th April 2024.
As gratitude for your patience, support, and incredible belief in us, we would be honoured to celebrate the start of Season 2 together with yourselves, and gift an adhesive pack with every CUE1+ to everyone on the Season 2 waiting list who has signed up before 17th April, when we commence delivering the CUE1+.
Since closing Season 1, we have focused on improving the quality of our support, and enhancing your experience with Charco.
✅ New Customised Motor:
The CUE1+ will have a newly implemented motor, more suitable for vibrotactile stimulation, and improving device lifespan and reliability.
✅ New CUE App 2.0:
The CUE App 2.0 will have a new design, community section, and platform-like infrastructure where we will be releasing additional features in the following weeks/months.
✅ Expanded Colour Option:
The CUE1+ will be available in the original navy colour, as well as in our new Mocha colour, enabling you to personalise your own experience.
🔸 CUE1+ Pricing
We will deliver the CUE1+ in line with the waiting list in place, and in our ongoing efforts to deliver the best possible quality and service, the price of the CUE1+ will now be set at an RRP of £795.
CUE1 pricing was originally set for the purpose of gathering feedback and insights from our valued early users. As we grow, this adjustment allows us to continue the clinical research, maintain sustainability and the level of support, and progress on our journey with you.
🔸 Continued Support
For current CUE1 users and future CUE1+ users in the UK, please know that our commitment to supporting you remains our utmost priority. We're here to assist you every step of the way.
For people in the US, we have now completed the initial steps towards FDA clearance, and are focusing on the ongoing processes. This will not only allow us to reach our community in the US, but will also help expedite approval in other countries.
Your enduring support has been the driving force behind our development thus far. We are looking forward to the next phase of our journey, and maintaining this close connection with our community as we continue our mission to bring more smiles to you and your loved ones.
Warm regards,
Team Charco
#Charco #Updates #Season2 #CUE1+ #MedTech #Innovation #Parkinsons
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