Technical issue / Refund

Report a technical issue

We’re sorry you’re experiencing an issue with your CUE device. Please use the button below to tell us what has happened. A member of our team will contact you as soon as possible to investigate and discuss the next steps.

No benefit refund (93-day)

We are sorry you are not getting the benefits you hoped for with CUE1+. If you are open to speaking with a team member, we’d be happy to help resolve any challenges you may have with CUE1+ by phone or video.

If you would still prefer a refund and are within the 93-day refund window, please use the button below. A member of our team will contact you as soon as possible to investigate and discuss the next steps.