Technical issue / Refund - Charco Neurotech

Technical issue / Refund

Report a technical issue

We are sorry to hear that you are facing a technical issue.
Please report your CUE device’s technical issue using the button below.
A member of the team will be in touch to resolve this for you as soon as possible.

Refund

Our hope is that everyone can enjoy the benefits of the CUE device and that, with our integrated app, you can adjust the
CUE device to meet your individual needs. We are more than happy to try and help resolve any challenges you may have
with your CUE device, via email, phone call, or video chat.

If you would still prefer a refund, please request it using the button below.
A member of the team will be in touch to process your refund as soon as possible.