The Charco Blog

What do I do if I find a fault with my CUE device?

In the event that there is any technical issue, please complete this Tech issue report form. One of our team members will reach out to you to check the issue and will arrange the return if needed.

Please refrain from sending your device to us. After receiving the tech issue report from the form, our support team will contact you and arrange the return. If you need any support, please contact our support team at [email protected]