After completing your profile, you will be prompted with the question, “Would you like to connect your device?” If you prefer not to connect to a CUE device at this time, tap “Maybe later.” If you are ready to connect your CUE device, tap “Connect.”
Please ensure your device is active by pressing its button twice or placing it on the charging station. Then, please check if your smartphone’s Bluetooth is turned on.
Once your CUE device and smartphone are ready to connect, tap “Next,” and the app will search for your CUE device.
If you don’t want to connect to a CUE device, you can simply tap Skip Pairing for Now. If your CUE device is active and nearby, it should appear on the screen. For multiple CUE devices, check the serial number, which is printed on the underside of the gift box in which the device is packaged.
If your app cannot find any devices, please make sure your smartphone or tablet’s Bluetooth is turned on in settings. Then, try either pressing the CUE device’s button or placing the device on its charger to ensure the device is awake and advertising its Bluetooth connection.
Once the app has found your device, please tap on it to connect. This should result in a short spinning blue light animation on the CUE device, indicating that your device is connected. Once the connection is established, you can assign a name to your CUE device, which helps you easily identify it within the app later on.