The Charco Blog

A letter from Francis

We recently received a touching email from Francis, a friend of Cándido, who is one of our cherished CUE1 users. With Francis’s permission, we’d like to share his words with you.

Good afternoon Lucy,

First of all, thank you very much for your time dedicated to Cándido.

You cannot imagine what your visit represents in the life of Candido.
He knows, he is very, very intelligent, that his life is already a marked calendar, life is terrible inside him. It is a prison, as I was telling you two yesterday, from which he can never escape again, i.e. a jail.

For more than a decade I took care of my father, Mr. Dimas Duque, hour after hour, day after day, night after night. And suddenly one day the thought begins to seriously fail inside him, he knows it, he is aware of it but only his eyes can transmit it to him. The suffering is already shared with the caregiver, in this case, me.

My father, Dimas, passed away on December 14, 2022. He could not reach your technology in time for just a few months. I have been waiting for you for three long years, since 2019, since I studied your incipient research in an international magazine that mentioned Nature.

One day, January 2023, after my father’s death, walking desolately through Villaviciosa de Odón, I found Cándido again, once the Covid-19 pandemic had passed, but Cándido was already transformed into his suffering gaze.

I knew immediately what was happening to him, i.e. neurodegeneration disorder, and I gave him, with all my support and personal affection, the opportunity of yours, your applied science, to which my father could not arrive in time.

Yesterday, when Cándido and I walked together to his house, and at our goodbye with a hug, Cándido cried disconsolately.

I know those tears perfectly, and that is why I want to repeat to you and ‘express to your magnificent team’, that CUE1 represents the faithful companion who hears the heartbeat of someone who suffers from the terrible Parquison’s disease, especially in its stages 4 and 5 of aggravation and end of the patient’s life.

CUE1 beats, CUE1 you can touch it, talk to it, place hope in it that your next years of life will not be so terrible, that it will allow you to walk among the trees once more, that it will allow you to see the sunshine on the path one more day on one’s own feet.

This is what CUE1 represents for Cándido; that is why when he said goodbye to me yesterday at the door of his house he cried, of hope, of gratitude, with immense and deep gratitude to your team, i.e. Charco Neurotech, who have reestablished “HARMONY” for a few months or years [ 조화 ] almost lost.

The exact words that define CUE1 are as follows: 나의 고통을 돕기 위해 당신의 삶을 공유해주셔서 진심으로 감사드립니다.

Warmest regards,
– Francis

Thank you, Francis, for your touching letter. Hearing this amazing story means the world to us and reinforces the significance of our mission: bringing back smiles to people with Parkinson’s.

If you would like to share your story like Francis and Cándido, please visit or drop us an email at [email protected].