The Charco Blog

What support will I receive after I purchase?

We are committed to being with you throughout your CUE1+ journey, not just at the point of purchase. 

Once your device arrives, you will have access to: 

  • A video training call with our team, available to book at any time, to walk you through setup and answer any questions about getting started. 
  • Our support team is available by email at [email protected] or by phone on 020 8164 0844 (Monday to Friday, 9 am–5 pm) for product queries, account support, and returns. 

We believe that the best outcomes come from ongoing support, and we are here for every step.