The Charco Blog

What is the warranty period?

For faulty devices within 6 months of purchase, you have the legal right to a replacement, or a full refund if the fault cannot be remedied through a replacement.

In addition to your statutory rights, we offer the following warranty periods by model:

Your Charco CUE1+ device is warranted against defects in materials and workmanship for a period of  ONE (1) YEAR from the date of original retail purchase when used in accordance with Charco’s user manuals. 

Your Charco CUE1 device is warranted against defects in materials and workmanship for a period of  TWO (2) YEARS from the date of original retail purchase when used in accordance with Charco’s user manuals.